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What is YeloCab?

YeloCab is India's most trusted cab booking service. We connect riders with verified drivers, ensuring safe, affordable, and reliable transportation across multiple Indian cities.

What payment methods do you accept?

We accept multiple payment methods including credit cards, debit cards, digital wallets (Google Pay, Apple Pay), UPI, and cash payments directly to the driver.

Are YeloCab drivers verified?

Yes, all YeloCab drivers undergo thorough background verification before they can drive on our platform. We verify driving licenses, criminal records, and vehicle documents.

How do I become a YeloCab driver?

To become a driver: 1) Meet basic requirements (valid DL, vehicle ownership, insurance) 2) Download the driver app 3) Complete the verification process 4) Pass a background check 5) Start earning!

How do I download the YeloCab app?

You can download the YeloCab app from the Google Play Store (for Android) or the Apple App Store (for iOS). Search for 'YeloCab' and tap the download button.

Why was I charged extra?

Extra charges may apply for: peak hour surges, long waiting times, or tolls on the route. All charges are clearly shown before you confirm the ride. Check your ride receipt in the app for detailed breakdown.

How can I share my ride details with family?

During your ride, tap the 'Share Trip' option in the app to send your real-time location to family members or friends. They can track your journey until you arrive.

What documents do I need as a driver?

You'll need: Valid Driver's License, Vehicle Registration Certificate, Insurance Certificate, PAN Card or Aadhaar Card, and a recent bank statement for account verification.

Is YeloCab available in my city?

YeloCab is currently available in major cities across India. Open the app to check if your city is covered, or visit our website for a list of all operating cities.

Can I get a receipt for my ride?

Yes, a detailed receipt is automatically generated after each ride. You can view it in your ride history in the app, or request it to be sent via email from your account settings.

What should I do if I feel unsafe during a ride?

Your safety is our priority. If you feel unsafe, you can: 1) Immediately contact our support team through the app 2) Ask the driver to stop at a public place 3) Use the emergency SOS feature in the app.

How much can I earn with YeloCab?

Your earnings depend on factors like number of rides, peak hours, and location. Most drivers in active areas earn ₹1500-3000 per day. Join our driver program to start earning today!

How do I book a ride?

Booking is simple: 1) Open the YeloCab app 2) Enter your pickup and drop-off locations 3) Select your cab type 4) Confirm the fare and book 5) Your driver will arrive shortly with real-time tracking.

Is there a refund policy?

If you cancel a ride before the driver accepts, the full amount will be refunded. Cancellations after driver acceptance may incur a small charge. For disputes, contact our support team.

Is my ride insured?

Yes, all YeloCab rides include comprehensive insurance coverage for both passengers and drivers. This protects you in case of accidents or unforeseen incidents.